Thank you for making this post! We are currently looking into this steps error and the other error you had with API connection. These are both errors we have not seen before which require time to investigate, but we will get back to you as soon as we have more information.
In the meantime, you could also try the same two lines of code that I pointed you toward during the call on Tuesday:
I hope you had a good weekend. Please see below for my two lines of code SSL errors. I did navigate to Macintosh HD > Applications > Python3.6 folder (or whatever version of python you’re using) > double click on “Install Certificates.command” file and “Update Shell Profile.command” still received the same error. Thank you very much for your help in investigating the steps issue. Please let me know if you need any further clarification.
Thank you for posting the images, and we are still looking into these errors. In the meantime, we know that multiple teams have succeeded using AWS. If you are looking to get up and running as soon as possible, perhaps you can look into switching.
Thank you for your patience with our response, as we are still looking into the errors you have posted above. We are currently working on a data portal that you may be able to use to see step data that I will post here next week.
Hi @rshore
My name is Suraj and I will also be taking over for Rebecca! As of right now, the data portal is still in development, but we will keep you posted here with future updates!
The alpha version of the data portal is now live. While you in admin view of all your researchers/investigators, see the left side of the screen to access the data portal. If you are not in admin and are already in a researcher’s view, you can do the same to access the data portal for all users in that researcher.
Beta is currently in the works and is expected to have a release in the next 2-3 weeks. Still, the alpha version is pushed to production and is officially released. It should still be usable by your team if you pull the latest version of LAMP.